FREE UK 1ST CLASS DELIVERY ON ALL ORDERS OVER £10!

Shipping & Returns

UK SHIPPING: 

  • We use Royal Mail to post all items within the UK.
  • We've designed our glitter pots to be just the right height that they fit into a Royal Mail Large Letter. This means the postman can deliver them with your normal mail and will fit through normal letterboxes. Then you don't have to wait in for the postman (unless you opt for Next Day Delivery or 1st Class Recorded, where you will need to sign for the delivery).
  • Orders received by 11am will be posted out the same day. Orders received after 11am will be posted out the next day (except Sundays and Bank Holidays).
  • Please be aware that our estimated delivery dates are just that - estimated from Royal Mail. They might take longer and be busier during bank holidays, Christmas, New Year, Black Friday etc. All the times you'd expect Royal Mail to be a bit slower. During normal times though we find 95% of our packages arrive in just 2 working days.
  • Bad weather also slows down Royal Mail, so if there is thick snow outside you can expect a slower delivery.
  • If you really need your glitter in a hurry or for a specific date, we can express a delivery out to you if you order by 4pm Monday to Saturday and choose Guaranteed Next Day Delivery. We then charge you exactly what it costs us from Royal Mail, but they guarantee it will be there the next day (you'll need to be in to sign for it though)
    Free UK 1st Class on orders over £10 (approx 1-3 working days) Free
    UK 1st Class on orders under £10 (approx 1-3 working days) £1.50
    UK 1st Class Recorded (approx 1-3 working days) £2.50
    UK Guaranteed Before 1pm Next Working Day (order before 4pm) £7.00
    • We'll send you an email confirmation once your order has been received. Then another email confirmation once your order has been shipped.
    • When you checkout you can also choose to have your delivery confirmation by text message. 
    • Orders are shipped Monday - Friday (Saturdays at busy periods, like the week before Glastonbury Festival, V Festival, Manchester & Brighton Pride). 
    • If you have not received your order within the timings shown above, please contact us at orders@festivalglitter.co.uk
    • Royal Mail does not count a delivery 'lost' until after 15 days of non delivery. 
    • It is your responsibility to ensure your address is correct for postage. We cannot be held responsible if you supply us with the wrong details, although we will always do our best to help!

     

    INTERNATIONAL SHIPPING:  

    • We ship worldwide every day - the whole world loves our glitter!
    • We ship all our items via Royal Mail First Class Non Tracked service. 
    • Please allow 5 - 15 working days to receive your item. Average delivery is up to 10 working days, but sometimes it can take a while to get from England to Peru.
    • If you have not recieved your order after 15 working days, please contact us at orders@festivalglitter.co.uk
    Europe £2.50
    USA & Canada £4.00
    The Rest Of The World £4.00

     

    RETURNS:

    • Due to hygiene reasons, we're not able to accept returns on cosmetic glitter.
    • If your delivery is damaged or incorrect, then of course we'll sort it for you. Simply contact us at orders@festivalglitter.co.uk and we'll make everything right for you and replace your order if you send the damaged or incorrect one back. We'll pay the postage costs to send it back to us too.
    • The really boring legal bit - This does not affect your statutory rights.